Contact Us

Self-Service

For existing customers, AZBC offers self service tools for your convenience. Please log into your AZBC account for assistance. Otherwise, contact us and our clean team will be happy to assist.

 

How can we help? Get in touch for service.

Phone
(520) 342-0002

E-mail:
[email protected]

Mail:
Arizona Bin Cleaners LLC
7090 N Oracle Rd
Ste 178 #3094
Tucson, AZ 85704

Send us your questions!

FAQ – Frequently Asked Questions

When will my service begin?

After you complete our easy sign up process, our route planner will add your stop to the next available service day.

Do I need to be home for service?

No. Leave your bins at the curb on your scheduled date of service. Our clean team will service the bins and you will receive a text message once complete.

How do I know when my cleaning days are?

There are two ways you can confirm your bin cleaning days:

  1. Login to your Arizona Bin Cleaners accounts, click on the sidebar and navigate to the “subscription details” section to see when your next cleaning is scheduled.
  2. Text alerts: we try to make it easier on you by sending text messages the night before your cleaning, as well as the morning of your cleaning when our driver is on their way. When signing up make sure to select that you want to receive SMS text messages for this feature to work.
What if I need to reschedule my cleaning?

There are two ways you can reschedule your bin cleaning:

  1. Login to your Arizona Bin Cleaners account, in the left hand side of the account is a tab labeled “Availability Calendar”. When you click this, you will be able to select all dates that you are unavailable. Our system will automatically schedule your next visit beyond this date.
  2. Email us: if you are unable to log into your account, contact us by emailing [email protected]
Can I switch out the bins that I get cleaned?

Unfortunately you can’t switch the bins that get cleaned each time. On monthly and quarterly cleanings, we place stickers on the front side of your garbage cans so we can identify which ones are to be serviced. We appreciate you adding a bin to your plan to ensure we clean everything you’d like!

Why don’t you clean on the same day as garbage day?

Most garbage routes have a pickup time for each of their services at different times. For example, trash can be picked up in the early morning, while recycling is picked up after 12pm. Due to the inconsistent time schedules, we know we can almost guarantee the next day it will be empty, and ready for a full cleaning and sanitizing service.

Are chemicals used in the cleaning process?

No, we use 200+ degree water and high pressure spinning heads. The wastewater from our eco-friendly process is self contained and disposed of safely and resposibly at approved facilities.

Where is your service area?

Current service areas:

  • Oro Valley
  • Catalina Foothills
  • Casas Adobes
  • Rancho Vistoso
  • Sun City
  • Dove Mountain
  • Marana
  • Catalina
  • SaddleBrooke

We’re growing our routes and service area. If we do not currently service your neighborhood, email us your contact information: [email protected].